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Chrome Enterprises Inc Case Study

Chrome Enterprise: Tighter Security and More Enterprise Features

September 13, 2017 8:02 am

 

Six years after the launch of Chrome OS,Google has officially announced Chrome Enterprise – a major step towards its goal of making the Chrome platform as business-friendly as possible. Chrome Enterprise will offer users more control, interactivity, and flexibility to meet all their business needs.

Time to ditch Windows – Chrome Enterprise is leaner and more affordable

If you’ve been thinking about switching to Chromebooks, but weren’t quite sold on the lack of an old-school Microsoft or Apple operating system, Chrome Enterprise is the product that will tip the scales in the favour of Chromebooks. Annual licensing fees are much more affordable than Windows licenses for comparable features, and it offers all the security features and OS management that you are used to on other platforms. Chromebooks are usually less expensive than other computers, unless you are looking at something at the top end.

Features that make Chrome Enterprise stand out from the crowd

Chrome Enterprise will launch at an annual fee of $50/device, and offers a host of features not previously available on Chrome OS. Perhaps the most important of these tools are increased security measures that will prevent theft of sensitive information such as emails, internal memos, and passwords, as well as providing users with Chrome Enterprise support which is available 24/7. Other new features include:

  • Beta Google Play management tool
  • Chrome extension and browser management
  • Integration with Microsoft Active Directory
  • Printer management
  • Managed OS updates
  • Cloud-based fleet management with increased flexibility
  • Managed networks/proxies

In addition to these brand new tools, Enterprise gives users access to exclusive Chrome OS features such as preference syncing for Chrome users, remote desktop, and app virtualization support.

 

 

Chrome Enterprise also features integration tools for companies who aren’t quite ready for the transition to exclusively cloud-based solutions. By allowing Chrome users to integrate with Microsoft’s Active Directory, all Google Cloud services can still be easily accessed while still maintaining an on-premise server infrastructure.

Bring all your devices together in one package with Workspace ONE

Chrome Enterprise boasts a new unified endpoint management system, meaning that all your Chrome-supported devices can now be managed from a single management source. This takes the burden off company IT administrators, and puts the power back into the hands of the company users – if you want to give it to them.

This new multi-device support is made possible by a third party partnership with VMware’s Workspace ONE, which promotes device management through a centralized management console. This new partnership allows organizations and IT departments to deliver and enforce device policies universally, no matter what devices your employees are using.

Enterprise’s implementation of Workspace ONE allows users to choose between company-owned or bring-your-own Chrome-supported devices, allowing for more choice and customization within your team and without compromising your organization’s policy structure and digital presence.

Expanded availability of the Chrome platform

In addition to these exciting new features and exclusive tools found in Chrome Enterprise, Google is keeping their promise to continue expanding availability of the Play Store and making Chrome available on as many platforms as possible. A whole host of new devices have been given full availability to Chrome Enterprises’ exciting new platform. Google looks to continue expanding Chrome’s availability in the future, allowing users to have as much choice as possible.

Chrome Enterprise is an exciting step forward for businesses looking to transition to Google’s cloud-based Chrome OS platform, and boasts a great deal of exclusive tools and features that make upgrading an obvious next step for any modern organization. It puts choice back in the hands of employees without compromising company policies – making it an option with a lot to offer to everybody.

Contact ViWO today to get Chrome Enterprise for your business, and free your company from the restrictions of Windows and other legacy OS solutions.

 

 

– Denise Hazime

The Chrome OS management console provides a simple way to configure security and device policies. As a result, IT staff can spend less time managing devices, but rather focus on other important operational matters. From Chromebooks and Chromebits to Chromeboxes, there is an ideal device for businesses of all kinds.

Some of the key benefits of deploying Chrome devices include:

  • Speed - boots in seconds and gets faster over time
  • Minimal administrative tasks – reduces the need for IT intervention and maintenance.
  • Security – provides high-level security with sandboxing, verified boot, built-in encryption and automatic updates.
  • Shareability - cloud-based profiles allow team members to safely share a device
  • G Suite plus legacy software support – provides access to G Suite and third-party apps, including Windows applications via virtualization
  • Simple to deploy - Chrome devices can be deployed and integrated with existing environments quickly and easily

Many organizations are leveraging the power of Chrome devices to deliver a fast and friendly customer service. In turn, they enhance customer experiences. Some of the companies using Chrome devices include Coca-Cola, Toyota, Charles Schwab, Netflix and Chapter Health Systems.

 

Charles Schwab deploys Chromebooks to launch investment advisory service

Charles Schwab deployed Chromebooks to power a new service called Schwab Intelligent Portfolios. The service, which uses sophisticated computer algorithms to help clients invest smarter was launched in hundreds of branches nationwide.

To enhance customer experiences, the company required a computing solution that comes with an intuitive interface. This was aimed at providing a platform for educating clients on the benefits of the new service and enabling easy sign-up. IT decision makers at Charles Schwab selected Chromebooks after testing a number of tablets and laptop devices.

The Chrome devices were a good fit thanks to their robust security, flexibility, reliability, easy deployment and simplified device management. More than 1,000 Chromebooks were deployed in less than two months with the help of an approved Google reseller. There was no need for the in-house IT team to perform any software installation or configuration directly on the devices. The solution works right out of the box.

Chrome device management provides a simple way to activate the public session mode on all devices. Charles Schwab opted for the public session mode to allow multiple clients to use the same device securely, without signing in. Its IT staff spends less than 10 hours per week managing up to 1,700 devices deployed in various branches.  Read more about the rapid deployment of devices by Schwab at BetaNews

 

 

Netflix delivers great customer service using Chrome devices

With over 65 million customers, Netflix understands the need for efficient call centers. The company relies on cloud-based systems to power its growing customer service center in Salt Lake City. Video streaming customers often contact support services to seek assistance on how to troubleshoot issues or require more information about monthly plans.

With the deployment of Chromebooks and Chromeboxes, Netflix is now able to focus on helping customers than spending too much time managing devices and software from different vendors. As a result, the company says it has managed to discard the traditional call center model. It is planning to add new reps, something that was being impeded by legacy systems.

Legacy hardware lacked the flexibility needed to keep call centers running smoothly. Previously, Netflix had to reconfigure devices when bringing in new workstations. This meant keeping a standby row of workstations to prepare for any system malfunctions. Hence, the call center floor was always filled with extra hardware than required on a day-to-day basis. The approach cost the company money, increased IT staff time and took up space.   Google's got more on this Chrome deployment Case Study on their Blog.

 

Chapters Health System streamlines workflow using Chromebooks

Chapters Health System is making the most of Chromebook's reliability and simplicity to help caregivers focus on caring for patients. The organization provides palliative, hospice and post-acute care to patients. It virtualized business and clinical software applications to support its mobile nurses and caregivers.

The employees are given access to the apps via Citrix's XenApp. In addition, the organization replaced legacy hardware with Chromebooks. Traditional computing devices were bulky and caused boot-up delays. New machines required time-consuming configuration. This was slowing down and frustrating caregivers.

Chapters Health System selected Chromebooks after giving its staff an opportunity to evaluate various product options, including an Apple iPad, an HP Chromebook 14 for Business and a traditional Windows notebook. Ninety-two out of 139 caregivers voted for the Chromebook based on a variety of factors. These include speed, ease of use, performance, battery life and form factor.   Samsung powers healthcare IT and the chromebooks used in this innovative project.   Read more on Samsung Insights Blog.

 

Chrome Devices are Multi-Purpose for a Multi-Cloud World.

Chrome Devices are versatile.  They can literally shape shift from a secure laptop computer mode to a digital kiosk sign that's deployed into the wild.   Chrome Device management is the key, allowing you to pre-configure devices for any line of business or use case.   Simply drag and drop a device from one OU to another and the device is wiped and repurposed.   Simply Awesome.

 

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